How do I sign up for your cat services?
Signing up for Cat Queendom services starts with filling out our contact form and we will contact you promptly. You may also email us directly at info@catqueendom.com.
What will Cat Queendom do with my cat(s) during a visit?
You can expect that at all visits we will provide fresh food and water, clean all feeding and watering bowls, clean the litterbox and throw out the waste, tidy the litterbox and the litterbox area, and most importantly cuddle and play with your cat(s). We do offer additional services such as bringing in mail, taking the trash and recycling cans to the curb or bringing them back and other services depending on your requirements. We look forward to catering to your special needs!
How long will you visit my cat?
Cat Queendom visits can range anywhere from 30 minutes -60 minutes and even longer depending on your individual needs.
Will I get to meet my cat sitter before booking a visit?
Yes, Meet and Greets are mandatory with first time clients. We are open to scheduling a Meet and Greet Monday-Sunday at an agreed upon time.
Do you have experience working with shy cats?
Yes, we are seasoned cat professionals with experience working at animal shelters and hospitals. We have an understanding of all different cat personalities and will respect and grant the warmest care to your cat(s).
How many days may I schedule for?
We don’t have a minimum or maximum on the amount of visits that can be scheduled. We can not guarantee that specific dates will be available. Be sure to give us enough notice to accommodate you and your cat(s).
How will I know how my cat(s) are doing while I’m away?
You will receive daily email updates to include a photo and video of how your cat(s) are doing while you’re away. We understand that it’s not always easy being away from your feline family.
What happens if there is an emergency while I’m away?
You will be notified immediately . We will look after your cat as if it was our own. We will make sure we have the contact details of your veterinarian and if the medical emergency happens after hours we will rush your cat to the nearest emergency veterinary surgery center. All emergency protocol is outlined in our Home Pet Sitting Policies and Procedures packet given to new clients at the time of booking.
What sort of security precautions do you take?
The safety of your cat and the protection of your home is of the utmost importance to us. Which is why we don’t bring attention to ourselves during visits to give any indication that the house may be unoccupied. This means we arrive in “normal “ clothes and vehicles that don’t feature any sort of Cat Queendom or Cat Sitting branding.
You can have added reassurance that all of our cat sitters has been fully vetted (background check) trained by us, insured and bonded.
Do you have a maximum on the amount of cats you will care for?
No, we don’t have a maximum number, the more the merrier! The rates will increase by each number of cats. For more information on pricing contact us directly at info@catqueendom.com.
How much notice does Cat Queendom need to schedule a Meet and Greet or a visit?
Please give us a 72 hour notice for all Meet and Greets and bookings. We would like to help everyone if possible. We do accept emergency care inquiries at an additional fee. Contact us at info@catqueendom.com with the subject being “Emergency” for short notice care.
Are your cat sitters insured?
Yes, all of the cat care takers are insured and bonded through Business Insurers of the Carolinas.
Do you administer medication?
Yes, your cat’s health is our top priority. During the Meet and Greet we will go over a care plan. This will consist of going over the cat’s medical needs which include anything pharmaceutical as well as supplemental to include vitamins.
What days are you available?
We are staffed and available every day of the year, including holidays!
What areas do you serve?
We currently serve the greater Austin Texas area. This includes Austin, Lakeway, BeeCaves, Round Rock, Georgetown and surrounding areas.
I don’t have a cat. Do you pet sit dogs?
While we are a boutique sitting service focused on cats, we love all pets and understand that all animals deserve loving care while you’re away. We will accept a range of pet sitting bookings on a case by case basis. Please let us know how we can help at info@catqueendom.com.
What are your payment arrangements?
Payment is required at the start of booking a cat care visit. We cannot confirm the visit until the payment is made. We will invoice you after the initial Meet and Greet. You will receive an invoice via Stripe. Stripe accepts a multitude of payment methods.
What is your cancellation policy?
New clients will receive our Home Pet Sitting Policies and Procedures Packet that will go over our cancellation policy.
Do you water plants?
Yes, we offer plant care as part of our add on services.
I don’t have any pets but I would like for someone to check on my home while I’m away. Do you offer Homesitting?
Yes, we offer Home visits (no pets), for peace of mind to those who need things done at the house while they’re away. Contact info@catqueendom.com for more information.
Why choose Cat Queendom?
At Cat Queendom, our specialty is cats and understanding their nature is our passion. We understand that a cat is a cat, whether they are big or small and even small cats share the same nature and instincts as their larger ancestors. This means that even domestic cats are highly territorial because our natures prime hunters at heart. They do this by marking their scent everywhere. The mark their territory by rubbing their sweat glands on furniture, people and themselves. Under situations of stress in particular environments they might even claim their territory by spraying urine. Introducing cats to new environments can increase their stress response which is why many cat parents prefer an at home cat sitter over boarding their cat. Some cats may react by hissing, growling or patrolling their area when introduced to new cats or other animals.
Cat sitting is the best option for cats who prefer the comfort of their own home. They can nap and relax in their favorite sunny spot and maintain their daily routine. This all helps to reduce anxiety and stress related behaviors such as potential digestive upset.
One on One Care
Cat Queendom will tailor our care to your cat’s specific needs. This means that feeding, playtimes, grooming and cuddles can all revolve around your cat’s schedule. We try our best to be available at the times that align with your cat’s normal feeding schedule. Communication and transparency is very important to us and we understand the level of trust that you’re putting in us while you’re away. This is why we provide daily updates with photos, videos and messages for peace of mind. There is no chance of your cat being overlooked. We are at their service.
Reduced Risk of Illness and Stress
Cats who are able to stay home in their own environment reduce the risk of exposure to parasites and viruses that could potentially present new environments around other animals. The stress from being around loud noises and scent overload can weaken a cat’s immune system making them less resistant to illnesses. This can be especially concerning when in close proximity to other animals in a boarding facility which increases the risk of contracting contagious diseases like respiratory infections and panleukopenia, a highly contagious viral disease that can affect cats.
Better Value for Experience
You may find that a cat sitting with Cat Queendom offers a better value than boarding for the price. Being able to get updates and knowing that your cat is cuddled and has playtime at no extra charge can make a huge difference for you and your feline family. Many boarding facilities charge extra for snuggles and playtime as well as photos which can make booking care for your cat at the comfort of their home a more cost effective choice overall.
Added Home Security
Cat Queendom also offers additional home services. We can help take care of your home while you’re away. Some of our other home services include bringing in mail and packages, watering plants, rotating lights or blinds for a “lived-in” look and taking trash bins to the curb and back. That extra presence deters potential break-ins and keeps things running smoothly.
